La Casa de la Playa by Xcaret All Inclusive Adults
About the property
Popularity

Booking
9.5/10
98

Expedia
9.4/10
159
Main services
Wi-fi
Room size (m²)
Wi-fi
* Some services may carry an extra charge.
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Information about the area
Playa del Carmen, MexicoDescubre los paquetes turísticos a Playa del Carmen que BM Tours tiene para ti. Ofrecemos viajes personalizados y la mejor experiencia de viaje. ¡Visítanos ahora!
Las mejores playas de Playa del Carmen
Ruinas mayas cerca de Playa del Carmen
Actividades acuáticas en Playa del Carmen
Vida nocturna en Playa del Carmen
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What’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 4.62 km
- playa del carmen, playa del carmen harbour, mx - 6.11 km
- playa del carmen, mayan train station playa del carmen, mx - 10.2 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 56.08 km
- (CZM) Cozumel, Cozumel Intl, MX - 20.24 km
About accommodation
General
- Air conditioning
- Safety deposit box
- Soundproof rooms
- Heating
- Non-smoking throughout
- Chapel/shrine
- Minimarket on site
- Pets allowed
- Adults only
- WiFi available in all areas
- Non-smoking rooms
- Lift
Safety & security
- Fire extinguishers
- Key access
- 24-hour security
- Security alarm
- CCTV in common areas
- Smoke alarms
- Key card access
- CCTV outside property
Activities
- Facial treatments
- Spa facilities
- Sauna
- Hair styling
- Themed dinner nights
- Beach
- Hot tub/Jacuzzi
- Steam room
- Head massage
- Bike tours
- Live music/performance
- Movie nights
- Solarium
- Aerobics
- Foot massage
- Public Bath
- Hair cut
- Pedicure
- Snorkelling
- Manicure
- Canoeing
- Make up services
- Personal trainer
- Massage
- Spa and wellness centre
- Walking tours
- Back massage
- Body wrap
- Hair colouring
- Fitness centre
- Fishing
- Full body massage
- Body scrub
- Beachfront
- Diving
- Spa lounge/relaxation area
- Waxing services
- Beauty Services
- Couples massage
- Hand massage
- Cycling
- Fitness/spa locker rooms
- Fitness classes
- Light therapy
- Spa/wellness packages
- Neck massage
- Body treatments
- Yoga classes
- Hair treatments
- Fitness
Services
- Barber/beauty shop
- Express check-in/check-out
- Car hire
- Ironing service
- Private check-in/check-out
- Luggage storage
- Concierge service
- Shuttle service
- Dry cleaning
- Tour desk
- Packed lunches
- Shuttle service (free)
- Pet basket
- Fax/photocopying
- Lockers
- 24-hour front desk
- Airport shuttle
- Trouser press
- Currency exchange
- Business centre
- Valet parking
- ATM/cash machine on site
- Room service
- Meeting/banquet facilities
- Daily housekeeping
- Shared lounge/TV area
- Pet bowls
- Laundry
Safety features
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Mobile app for room service
- Contactless check-in/check-out
- Physical distancing rules followed
- Cashless payment available
- Screens or physical barriers placed between staff and guests in appropriate areas
Food & Drink
- Snack bar
- Restaurant
- Bar
- Breakfast in the room
- Wine/champagne
- Coffee house on site
- Special diet menus (on request)
- Fruits
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Use of cleaning chemicals that are effective against Coronavirus
- Property is cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Delivered food is securely covered
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Terrace
- Sun terrace
- Outdoor pool (all year)
- Outdoor furniture
Parking
- Parking garage
- Free parking
- Electric vehicle charging station
- Parking
- Private parking
- Accessible parking
- Parking on site
Pool and wellness
- Pool bar
- Rooftop pool
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
Reception services
- Invoice provided
Languages
- English
- Español
- Français
About the rooms
The accommodation has 60 rooms:
General
- Ironing facilities
- Safety deposit box
Bathroom
- Hairdryer
- Bathrobe
- Slippers
Media & Technology
- Cable channels
Food & Drink
- Tea/Coffee maker
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 1 pool:
Location
OutdoorAccess
For all agesCost
FreeRestaurants
Tuch de Luna
- Guests only
- Reservation required
Estero
- Guests only
- Reservation required
Centli
- Guests only
- Reservation required
Lumbre
- Guests only
- Reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-in
- Checkin from 15:00 to 23:30
- Minimum age for check-in: 18 years old
Check-out
Checkout from 00:00 to 12:00Pets
Pets are allowed. Charges may be applicable.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
A surcharge of applies for departures after check out hours.
A surcharge of 200 USD applies for departures after 15:00h
A surcharge of 400 USD applies for departures after 17:00h
All requests for late departures are subject to confirmation by the property.
Stay date changes are subject to the cancellation policies.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.